Consultations are for one person only and children under 16 should normally be accompanied by an adult. We offer 10 minute appointments, some of which can be booked in advance (either 2 to 3 weeks or 48 hours ahead), and others are same day bookings. Genuine urgent medical cases will be seen on the same day. This may be out of normal consulting appointment times and you may have to wait.

Patients who would like to register for Online Services should please come in to the surgery with two forms of Identification (one must be a photo ID) and complete a form.

Contact us online
Contact us online


To request an appointment:

  • Submit an online request during surgery hours
  • book an appointment using the GP online system – SystmOne
  • phone us Monday to Friday during opening hours – Sundon Medical Centre 01582 571130 Harlington Surgery 01525 874066
  • visit the surgery and speak with a receptionist, Monday to Friday during opening hours
  • use your NHS account (through the NHS website or NHS App)
  • we operate two late evening surgeries per week for pre-booked appointments, which could be at any of our PCN practices.
  • evening or weekend appointments are available on request by calling the practice. Appointments for the Luton Extended Access service cannot be booked online. 

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Appointments with a nurse

The Practice Nurses hold regular sessions for various problems including health checks, blood pressure measurement, COPD and asthma reviews, advice on weight reduction, smoking cessation, immunisations, smear tests, wound dressings, removal of stitches.

Please make it clear that you want an appointment with a Nurse and not a Doctor. If you are able to give the reason for the appointment the correct duration will be allocated for the treatment required.

Minor illness appointments

These are available on some days only. They are with a Nurse who has been specially trained to deal with certain types of illnesses where it is not necessary to consult a Doctor.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery

Appointments by phone, can be more flexible and often means you get help sooner.

Cancelling or changing an appointment

To cancel your appointment:

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs.

Home visits

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone the practice as soon after 8am as possible.

Help from your pharmacy

Did you know that your local pharmacy can help you with a lot of minor ailments; and a lot of treatments are covered by the Pharmacies.

The surgery will be closed during the following dates and times for training purposes.
2:30pm-6:30pm 24/04/2024 Wednesday
2:30pm-6:30pm 22/05/2024Wednesday
2:30pm-6:30pm 19/06/2024Wednesday
2:30pm-6:30pm 17/07/2024Wednesday
2:30pm-6:30pm 19/09/2024Thursday
2:30pm-6:30pm 24/10/2024Thursday
2:30pm-6:30pm 20/11/2024Wednesday
2:30pm-6:30pm 22/01/2025Wednesday
2:30pm-6:30pm 19/02/2025Wednesday
2:30pm-6:30pm 19/03/2025Wednesday